Once you arrive, check in with one of the staff that are walking around. Make sure you arrive inside the Apple Store at least fifteen minutes before your appointment, just in case they are running ahead of schedule. After choosing an appointment time, you’ll also need to put in the appropriate information such as your name, phone number, email, etc., and it will generate an email confirmation of your appointment time. There are several to choose from, but depending on the type of day you set up the appointment, you might not be able to get in as soon as you would like. Click on the appropriate one to be taken to a page of available appointments. After clicking on the nearest one, you’ll be taken to to another page where it again asks you what product you are wanting help with.
Once at the page for the Genius Bar, it will help you find the nearest location. Scroll to your state, and you’ll be presented with a list of all the Apple Store locations within that state. They will offer you one-on-one phone help, but often that help is limited, and you’ll be directed to the Genius Bar anyway. For those needing help with an iPhone or iPad, there is separate help available. Once you have that settled, find your product in the table to see if Genius Bar support is available, if it is, click on the link for the Genius Bar.
Apple genius bar serial#
If you are unsure if your hardware is still under warranty or not, you can input your serial number, and it will tell you whether you still quality for tech support or whether you’re still covered under the warranty. The next page tries to find out what help you need. Click on the link that says “ Start Here“. Towards the bottom of the Support page, there’s a section with three smiling faces that says “Contact Us.” This is where to head to get help from Apple’s team of “Geniuses”.
When all else has failed, and you can’t find the answer to your question, or you know your hardware is in definite need of repair, it’s time to visit the Genius Bar.
Apple genius bar manuals#
There are manuals and FAQs, downloads and video tutorials, as well as discussion forums. There are a number of ways to find the help you need, with several methods for you to exhaust before you even think about visiting the Genius Bar.
Apple genius bar how to#
It’s a place to go whether you believe you need your non-functioning hardware serviced, or whether you’re just confused about how to work something and need some help.Īny time you need help with your Apple products, just go to the Apple website and click on the tab for Support. In each of their retail stores, Apple has a unique service/help desk they refer to as the “Genius Bar”. And it’s good help, in fact it’s genius help. As the Delta variant of COVID-19 spreads rapidly in the America and around the world, this week in Washington negotiations over infrastructure legislation have continued in Congress.Apple makes it easy to find the help you need for your Apple products, whether they be Macintosh desktop computers, laptops, iPods, iPhones, iPads, or even software. A general view of the Apple Store at the Carnegie Library, in Washington, DC, on Thursday, July 22, 2021, amid the coronavirus pandemic. (Graeme Sloan/Sipa USA) Credit: Sipa USA/Alamy Live News Washington, USA. As the Delta variant of COVID-19 spreads rapidly in the America and around the world, this week in Washington negotiations over infrastructure legislation have continued in Congress.